Repair guide
Clean a ball mouse that skips or sticks
Dirt builds up on the little rollers inside a ball mouse and makes the pointer behave oddly. A clean takes minutes and needs no parts.
Open the interactive checklist Tick off each step as you go. It saves in your browser.
Cleaning · Easy · about 20 minutes. Try it, but check first. This will not fix every machine, so read the sources first.
You are in the right place if: The pointer jumps, drifts or only moves in one direction.
Before you start
- Do not use harsh solvents on old plastics.
- Keep liquid away from the electronics.
Board revisions and models
Optical-mechanical designs and early optical mice that need a special pad are different.
Parts you may need
- Mouse mat. A clean surface helps Amazon · eBay
- Isopropyl alcohol. Cleaning Amazon · eBay
- Cotton swabs. Cleaning rollers Amazon · eBay
Tools
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Step by step
- Unplug the mouse Disconnect it from the computer.
- Remove the ball Open the ball cover and take out the ball.
- Wash the ball Rinse it with warm water and a little soap, then dry fully.
- Inspect the rollers Look inside the mouse for grey lines of dirt on the rollers.
- Scrape and wipe Scrape the dirt off with a toothpick or fingernail and wipe with isopropyl alcohol.
- Clean the cavity Blow out dust.
- Check the buttons Press each button for feel.
- Refit and test Reassemble and test on a clean surface.
- Open further if needed If still bad, open the case and clean the encoder wheels, following a model guide.
Tips, tales and maybes
Found in write-ups and forum threads. These are other people's reports, not tested by us.
- Maybe (Low confidence). A clean surface under the mouse helps a lot. General technique, no source.
Sources
We wrote this one from general technique and have no source to credit for it yet. Treat it as a starting point, and read or watch a guide for your exact model before you begin.
Boards and models vary, so check what is in front of you. A repair can involve hot tools, chemicals and, on some machines, dangerous voltages. You do it at your own risk.
More
- All repair guides
- The interactive Repair Bench
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- Logitech MouseMan on the timeline
- Logitech P4 Mouse on the timeline
- Logitech Cordless MouseMan on the timeline
- Kensington Turbo Mouse on the timeline
- Microsoft BallPoint Mouse on the timeline
- Logitech TrackMan on the timeline
- Logitech Marble Mouse on the timeline